United Kingdom: Consumer Protection

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Consumer protection law thought leadership, articles, podcasts, videos and webinars from expert sources across the legal world. Explore insights covering topics that involve consumer protection regulations and the developing law surrounding them from specialists working in this area.

Consumer Law In The UK: The Current State Of Play

It's now 6 months since most of the consumer law provisions of the Digital Markets, Competition and Consumers Act 2024 came into force, giving the UK one of the toughest enforcement regimes in the world.

United Kingdom Consumer

TS

Travers Smith LLP

Private Equity Investment In Education: Understanding The Market

This is the first article in our two-part series examining private equity (PE) investment opportunities in the education sector. In part one, we explore the market landscape, insights across key verticals, and investment...

United Kingdom Consumer

M

Macfarlanes LLP

Ticketmaster Gives Undertakings Following Oasis Tickets Investigation

Following its investigation into the Oasis ticket sale controversy last year, the Competition and Markets Authority (CMA) has now secured undertakings from Ticketmaster...

United Kingdom Consumer

LS

Lewis Silkin

Solicitors Regulation Authority Reviews High-volume Consumer Claims Sector

On Friday last week (19 September 2025) the Solicitors Regulation Authority (SRA) published a discussion paper: How can the high-volume consumer claims market work better for consumers?

United Kingdom Consumer

KL

Herbert Smith Freehills Kramer LLP

UK Government Issues New Guidance On Price Marking Order

United Kingdom Consumer

LS

Lewis Silkin

Top Safeguarding Tips For 2025/26

United Kingdom Consumer

BJ

Browne Jacobson

MAT Mergers: A Guide For Academy Trust Leaders And Trustees

United Kingdom Consumer

BJ

Browne Jacobson

The DfE Publishes Martyn's Law Guidance For Education Providers

United Kingdom Consumer

WS

Wrigleys Solicitors

Ofsted Confirms Changes To Inspection Framework

United Kingdom Consumer

BJ

Browne Jacobson

Schools White Paper: SEND Reform, Behaviour Changes And Other Expectations

United Kingdom Consumer

BJ

Browne Jacobson

Consumer Products Partner & Managing Director Randy Burt Discusses Consumer Electronics Sector With MarketPlace Radio

United Kingdom Consumer

A

AlixPartners

Webinar Summary: What To Do If The CMA Comes Calling

United Kingdom Consumer

LS

Lewis Silkin

Fiduciary Relationships Reshaped

United Kingdom Consumer

KL

Herbert Smith Freehills Kramer LLP

New Statutory Safeguarding Guidance: Keeping Children Safe In Education 2025

United Kingdom Consumer

WS

Wrigleys Solicitors

The Tokenised Future: Unlocking Real-World Assets On The Blockchain

United Kingdom Technology

BL

Barnes Law

Is The Immigration System Ready For The AI Revolution?

United Kingdom Immigration

WB

WestBridge Business Immigration

From The ILTACON Floor: Driving The Future Of Legal Tech

United Kingdom Technology

IG

IR Global

New Water (Special Measures) Act Measures Come Into Force

United Kingdom Environment

KL

Herbert Smith Freehills Kramer LLP

AI In Healthcare: Legal And Ethical Considerations At The New Frontier

United Kingdom Technology

AO

A&O Shearman

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Consumer Law

Consumer Law In The UK: The Current State Of Play

It's now 6 months since most of the consumer law provisions of the Digital Markets, Competition and Consumers Act 2024 came into force, giving the UK one of the toughest enforcement regimes in the world.

United Kingdom Consumer

TS

Travers Smith LLP

Investment Management Update - October 2025

Treasury response to House of Lords report on the FCA's and PRA's secondary international competitiveness and growth objectives (the SICGO Report)

United Kingdom Finance

M

Macfarlanes LLP

FCA Consultation On Motor Finance Redress Scheme

Shortly after the London markets closed on October 7, the Financial Conduct Authority published a consultation (CP25/27) incorporating its proposed market‑wide consumer redress...

United Kingdom Finance

AO

A&O Shearman

Redressing The Balance: The FCA's Motor Finance Compensation Scheme Explained

United Kingdom Finance

AC

Arthur Cox

FCA Starts Consultation On UK Motor Finance Consumer Redress Scheme

United Kingdom Finance

PR

Proskauer Rose LLP

Don't Look Back In Anger: Ticketmaster Promises Transparency After CMA Investigation Into Oasis Tour Sales

United Kingdom Commercial

SO

Square One

EU & UK: 5 Key Legal Sustainability Developments For The Fashion Industry

European Union Environment

AG

Addleshaw Goddard

Ticketmaster Gives Undertakings Following Oasis Tickets Investigation

United Kingdom Consumer

LS

Lewis Silkin

Solicitors Regulation Authority Reviews High-volume Consumer Claims Sector

United Kingdom Consumer

KL

Herbert Smith Freehills Kramer LLP

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Consumer Trading & Unfair Trading

Consumer Products Corner - Consumer Pulse: Strong 2024 Growth, But Will The New Administration Change The Mood?

The holiday season brought another consistent quarter of growth in retail and e-commerce sales, fueled by higher revolving consumer credit and rising consumer incomes.

United Kingdom Consumer

A

AlixPartners

So This Is Christmas… How Will UK Retailers Fare?

UK retailers face a challenging Christmas, with moderate sales growth expected amid consumer caution, inflation, and rising costs. Strategic agility is essential to capture limited spending and prepare for 2025.

United Kingdom Consumer

A

AlixPartners

Exploring Different Retail Models

The retail landscape is evolving with three primary models: bricks-and-mortar, online-only, and omnichannel. Emerging structures like pop-ups, subscriptions, and social commerce offer innovative ways for businesses to engage consumers.

United Kingdom Media & IT

C

Cripps

Consumers Cry Their Heart Out: CMA Investigates Ticketmaster's "Dynamic Pricing" Of Oasis Ticket

United Kingdom Consumer

M

Macfarlanes LLP

News: When Will The Digital Markets, Competition And Consumers Act 2024 Come Into Force?

United Kingdom Consumer

GA

Global Advertising Lawyers Alliance (GALA)

What's The Story... With Dynamic Ticket Pricing?

United Kingdom Consumer

GA

Global Advertising Lawyers Alliance (GALA)

Developments In The Regulation Of Digital Advertising – Online Choice Architecture (Video)

United Kingdom Media & IT

GW

Gowling WLG

Nationwide's Ad Campaign Promotes Competition And Consumer Choice. So Was The ASA Wrong To Uphold Santander's Complaint?

Worldwide Media & IT

GA

Global Advertising Lawyers Alliance (GALA)

The Dekagram: 26th February 2024

European Union Consumer

DC

Deka Chambers

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Product Liability & Safety

'Silent AI': The Risk Of Unintended Consequences For MGAs

In the age of AI, insurers are encouraged to anticipate AI risks and ensure their wordings are explicit as to the cover they give (or not, as the case may be).

United Kingdom Insurance

BJ

Browne Jacobson

The Product Regulation And Metrology Act 2025: A Game-changer For Online Marketplace Retailers

On 21 July 2025, the Product Regulation and Metrology Act 2025 received royal assent and represents the most significant overhaul of product safety regulations in the UK for decades.

United Kingdom Consumer

BJ

Browne Jacobson

The AI Advantage In Consumer Products: Your Playbook For Scaling AI

Artificial intelligence promises unmatched productivity gains, improved operational efficiency, real-time consumer insights, hyper-personalized experiences, and large-scale predictive...

United Kingdom Technology

A

AlixPartners

New Fire Safety Rules In Force From October 2025

United Kingdom Consumer

LS

Lewis Silkin

Is Change On The Horizon For The UK Product Liability Regime?

United Kingdom Consumer

AP

Arnold & Porter

Product Regulation And Metrology Act Receives Royal Assent: Product Safety Reform Explained

United Kingdom Consumer

GW

Gowling WLG

Consumer Products Corner - New Trade Realities Bite, As Geopolitics Plays Through The Consumer Products Ecosystem

United Kingdom Consumer

A

AlixPartners

UK Product Safety Rules – Another EU Divergence Challenge?

United Kingdom Energy

SJ

Steptoe LLP

What You Really Need To Know About Packaging And Extended Producer Responsibility (EPR) In The EU And UK

Worldwide Healthcare

AG

Addleshaw Goddard

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Consumer Credit

High Court Sets Aside Default Judgments Entered Against Guarantors Under A Facility Agreement On The Basis That Service Of The Claim Was Not Valid

In a recent decision, the High Court has allowed an application to set aside default judgments obtained by a lender against guarantors in respect of unpaid sums under a facility agreement...

United Kingdom Commercial

KL

Herbert Smith Freehills Kramer LLP

Fiduciary Relationships Reshaped

Our recent article in the New Law Journal explores how the Supreme Court's decision in Hopcraft signals a return to orthodoxy on fiduciary duties and common law bribery

United Kingdom Consumer

KL

Herbert Smith Freehills Kramer LLP

Bridging Loan Disputes: How To Manage Defaults, Enforcement And Unfair Terms

Bridging loans are short-term loans, typically secured against property, designed to provide fast finance. They are usually for 6 to 18 months, carry higher interest rates than standard mortgages...

United Kingdom Finance

RF

Ronald Fletcher Baker

FCA Issues Guidance On Digital Design In Customers' Online Journeys

United Kingdom Consumer

LS

Lewis Silkin

Supreme Court Clarifies: No Fiduciary Duty Owed By Car Dealers In Finance Arrangements

United Kingdom Finance

GW

Gowling WLG

Regulation Of Buy Now Pay Later And FCA Consultation

United Kingdom Finance

AG

Addleshaw Goddard

Weil Structured Finance Talking Points

United Kingdom Finance

WG

Weil, Gotshal & Manges LLP

Securitisation Regulatory Update: UK Regulator Consults On Reforms To Deferred Payment Credit (Buy Now Pay Later)

United Kingdom Consumer

MB

Mayer Brown

Supreme Court Rules In Undisclosed Commissions Case

United Kingdom Finance

LS

Lewis Silkin

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Latest Videos

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GLP-1: Implications For Retail (Video)

A

AlixPartners

Greenwashing: Don't Get Caught Out - ThinkHouse (Video)

GW

Gowling WLG

Talking HEds: Sexual Misconduct (Video)

MR

Mills & Reeve

Business To Consumer (UK) (Video)

AP

Alpha Partners

How Product Liability Class Actions Are Growing In The UK (Video)

DP

DLA Piper UK LLP

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