United Kingdom: Consumer Protection

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Consumer protection law thought leadership, articles, podcasts, videos and webinars from expert sources across the legal world. Explore insights covering topics that involve consumer protection regulations and the developing law surrounding them from specialists working in this area.
Article
Everyday Fixes, Enforcement Risks: What Burnham’s Consumer Crackdown Means For Business
UK consumer enforcement is entering a new phase as the government announces a crackdown on misleading discounts and accelerates subscription rules, while the Competition and Markets Authority recalibrates its approach following the Emma Sleep judgment. With reference pricing, subscription renewals, and customer journey scrutiny now firmly in the spotlight, businesses face a sharper enforcement environment where pricing claims and consumer choice architecture will be tested under both existing law and the Di
United Kingdom Consumer
AO
A&O Shearman
Article
Subscriptions, Savings And Scrutiny: New Consumer Reforms Put Business Practices Under The Spotlight
The UK government has announced a renewed focus on consumer protection, targeting misleading pricing practices and subscription contract friction. Businesses may need to review their marketing strategies, discount claims, and subscription models as new regulations under the Digital Markets, Competition and Consumers Act 2024 take effect in January 2027.
United Kingdom Consumer
GW
Gowling WLG
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Consumer Law

Article
Everyday Fixes, Enforcement Risks: What Burnham’s Consumer Crackdown Means For Business
UK consumer enforcement is entering a new phase as the government announces a crackdown on misleading discounts and accelerates subscription rules, while the Competition and Markets Authority recalibrates its approach following the Emma Sleep judgment. With reference pricing, subscription renewals, and customer journey scrutiny now firmly in the spotlight, businesses face a sharper enforcement environment where pricing claims and consumer choice architecture will be tested under both existing law and the Di
United Kingdom Consumer
AO
A&O Shearman
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Consumer Trading & Unfair Trading

Article
Everyday Fixes, Enforcement Risks: What Burnham’s Consumer Crackdown Means For Business
UK consumer enforcement is entering a new phase as the government announces a crackdown on misleading discounts and accelerates subscription rules, while the Competition and Markets Authority recalibrates its approach following the Emma Sleep judgment. With reference pricing, subscription renewals, and customer journey scrutiny now firmly in the spotlight, businesses face a sharper enforcement environment where pricing claims and consumer choice architecture will be tested under both existing law and the Di
United Kingdom Consumer
AO
A&O Shearman
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Product Liability & Safety

Article
Fake Squishy Toys Seized In Hull Over Health Risk
Hull City Council's seizure of over 1,000 counterfeit "Squeezy Dumplings" toys containing the carcinogen benzene highlights the critical intellectual property and product safety challenges facing brand owners and retailers. This incident demonstrates how counterfeit goods can damage both consumer safety and brand reputation, while exploring the legal remedies and proactive measures available to combat the growing threat of unsafe imitations in the novelty toy market.
United Kingdom IP
LS
Lewis Silkin
Article
The EU Ecolabel Is A Practical Tool For Linking Circularity Objectives To Everyday Market Choices
The European Union Ecolabel represents a voluntary certification system that evaluates products across their entire lifecycle, from raw material extraction to end-of-life disposal. As the EU transitions toward a circular economy model, this world-renowned label helps distinguish credible environmental claims from misleading ones through transparent, independently verified standards.
European Union Environment
BC
Bergeson & Campbell
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Consumer Credit

Article
‘All Together Now’: FCA Director Sets Out Vision For Consumer Credit Regime Transformation
The FCA's Director of Consumer Finance outlines an ambitious vision for modernising the UK's 50-year-old consumer credit regime through the Financial Services and Markets Bill. This transformation requires collaboration across industry stakeholders to create a flexible, outcomes-focused framework that accommodates emerging technologies like AI whilst maintaining robust consumer protections.
United Kingdom Finance
KL
Herbert Smith Freehills Kramer LLP
Article
Multi-party Claims: Court Of Appeal Upholds Decision Allowing Over 5,000 Motor Finance Claims To Be Brought Together
The Court of Appeal has upheld a High Court decision allowing over 5,000 motor finance claims to proceed together using omnibus claim forms, despite the fact-specific nature of unfair relationship claims under the Consumer Credit Act. While emphasizing this was a decision on its own facts, the court's analysis of convenience factors and case management approaches offers important guidance for multi-party litigation.
United Kingdom Litigation
KL
Herbert Smith Freehills Kramer LLP
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Latest Videos

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